EPABX is essentially a telephone exchange that serves a business or office. It is used for the purpose of making daily operations in an office simpler. It is also used as a switching system to take care of the external and internal switching functions of any organization. Establishing a hotline between boss and subordinate employees is one of its main purposes as well. Call forwarding and transferring, automatic redialing of numbers and auto-conferencing are among other purposes that EPABX serves.
EPABX solves problems arising due to an increasing number of telephone lines in the workplace. This business phone solution offers centralized control. Its automation feature does away the requirement of employing a person for answering calls. Flexible call routing and variable access are also among its beneficial features.